Job Description

About the Role:

We are seeking a dynamic and dedicated Assistant Property Manager to support the day-to-day operations of a residential community. This role is critical in ensuring operational efficiency, regulatory compliance, and exceptional resident experiences. The ideal candidate will be detail-oriented, proactive, and passionate about fostering a vibrant living environment.

Key Responsibilities:

Operational Support:

• Collaborate with the Property Manager to oversee daily operations, including leasing, compliance, recertifications, marketing, budgeting, accounts receivable/payable, and vendor management.
• Serve as the acting manager in the absence of the Property Manager.
• Ensure timely reporting and maintain clear communication regarding property performance.

Resident Relations:

• Assist with leasing, move-in processes, and property tours for prospective residents.
• Address resident inquiries, concerns, and complaints with professionalism and efficiency.
• Facilitate rent collection, manage deposits, and handle financial transactions, including past-due accounts.

Compliance & Documentation:

• Maintain accurate and compliant resident files and documentation.
• Support the development and implementation of property policies and procedures.
• Ensure compliance with Low-Income Housing Tax Credit (LIHTC) program requirements and other regulatory standards.

Team Collaboration:

• Work closely with cross-functional teams to promote operational excellence.
• Provide guidance and support to property staff, fostering a collaborative work environment.
• Contribute to team development initiatives and participate in staff training.

Qualifications:

• High school diploma or equivalent required; additional education in property management or related fields is a plus.
• Minimum of 2 years of residential property management experience.
• Proficiency in Microsoft Office Suite.
• Experience with LIHTC programs is preferred.
• Strong verbal and written communication skills.
• Ability to manage multiple priorities effectively and independently.
• Strong problem-solving skills and sound judgment in decision-making.
• Commitment to maintaining a positive and professional work environment.
• *Experience with OneSite is a major plus!

Core Values:

• Accountability: Taking ownership of responsibilities and outcomes.
• Collaboration: Fostering teamwork across all levels.
• Entrepreneurship: Approaching challenges with a solution-oriented mindset.
• Commitment: Building strong, lasting relationships within the community.
• Transparency: Communicating openly and authentically.

Work Environment:

• Primarily office-based with occasional on-site property visits.
• Requires occasional after-hours availability for urgent matters.

Why Join Us?

• Be part of a team dedicated to creating thriving, inclusive communities.
• Opportunities for professional growth and career advancement.
• Competitive compensation and comprehensive benefits package.
• A collaborative, values-driven work culture where your contributions matter.

Job Tags

Similar Jobs