Job Description

Salary: $68,640 - 108,160 per year Requirements:

• Job Title
• CCNA Certified Healthcare Technical Consultant - Asheville, NC and Greenville, SC
• We are seeking candidates who possess at least 3 years of professional experience in the IT or electronics field, preferably within a hospital or service environment. Experience with patient monitoring systems, telemetry units, ventilators, and defibrillators is highly desirable. Ideal candidates will have experience in network configuration or troubleshooting and hold a Cisco Certified Network Associate (CCNA) certification (or be willing to obtain it within 6 months of employment). A bachelor’s degree in computer science, electronics, biomedical engineering, or a related field—or an equivalent combination of education and experience—is required. Candidates must also meet the physical, cognitive, and environmental job requirements, either with or without accommodation.

• In this role, you will be responsible for effectively managing customer relationships by leveraging your technical expertise to install, implement, service, test, and troubleshoot intricate IT network solutions. You will provide tailored technical recommendations based on customer needs and assist in transitioning from a reactive service model to a solutions-focused approach. You will drive continuous improvement in our implementation methodology and service offerings while actively working to enhance customer loyalty through effective service strategies. You will work collaboratively within a regional team, engaging with diverse internal and external partners including clinical staff, sales teams, and service organizations. Additionally, you will coordinate project resources and administrative tasks while ensuring compliance with Philips, state, and federal regulatory requirements. Your role will involve the installation of complex systems, including IT infrastructure and patient monitoring equipment, in both clinical and non-clinical settings. You will also conduct technical reviews of system configurations to ensure peak performance and resolve any electronic, networking, or mechanical issues. The position requires approximately 70% travel within North and South Carolina, with average daily driving times of 1-4 hours, and occasional overnight stays or travel may be necessary.

• Cisco
• Network
• Support

More:

We believe in the power of teamwork and encourage in-person collaboration at least three days a week for our office-based teams, while field roles largely operate remotely at customer locations. At Philips, we are dedicated to health technology, founded on the belief that every individual deserves access to quality healthcare. We invite you to make a significant impact through your work and improve lives. The hourly pay range for this position is $33.00 to $52.00 in NC and $32.00 to $49.00 in SC, with opportunities for overtime, field service incentives, and other benefits including comprehensive rewards programs. Please note that U.S. work authorization is required, and we do not provide sponsorship for work visas. Relocation benefits are also not included for this position. To be considered, candidates must reside in, or be within commuting distance to, Asheville, North Carolina, or Greenville, South Carolina. Philips is an Equal Employment Opportunity Employer and maintains a drug-free workplace.

last updated 51 week of 2025

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