Job Description

🌟 Client Intake Specialist – Criminal Defense & DWI Focused | Ayson Law Firm – Houston, TX or Remote Are you passionate about helping people through some of the toughest moments of their lives? Do you naturally connect with people, ask the right questions, and help guide them toward solutions? If you thrive in fast-paced environments and love being the calm in the storm, we want you on our team. 🏛 About Ayson Law Firm Ayson Law Firm has spent over a decade building a reputation for defending the accused and protecting the rights of Texans. With over 1,000 DWI cases successfully defended and a long history of criminal defense wins , our team brings real courtroom experience to every client we serve. We’re expanding our Personal Injury practice as well—offering the same strategic, trial-tested approach to clients who’ve been injured due to someone else’s negligence. 🎯 The Role: Intake Specialist As the first voice a potential client hears, you set the tone. This role is perfect for someone who’s: Empathetic and calm under pressure Confident in guiding conversations with purpose Organized, tech-savvy, and detail-oriented Committed to treating every inquiry like it matters—because it does You’ll speak with prospective clients who are dealing with DWI arrests, criminal charges, or injury-related trauma , and help them take that critical first step toward resolving their legal issues. 🛠 Responsibilities Answer and return calls, emails, and inquiries with urgency and professionalism Ask the right questions to identify client needs and align them with our services Schedule attorney consultations or intake appointments Provide a reassuring, non-judgmental experience for those in distress Follow up consistently with unconverted leads 🌟 What You Bring Must-Have Skills: Integrity, empathy, and strong communication Confidence handling multiple conversations and tasks at once Ability to stay cool under pressure and remain compassionate Ownership mindset—you don’t wait to be told what to do Nice-to-Haves: Law firm experience, especially in DWI, criminal defense, or personal injury Inbound sales or customer success background Bilingual (especially Spanish) is a plus 💻 Work Environment Choose your ideal setup— remote or join us in our newly updated Houston office Flexible hours possible—what matters is the work, not clock-punching Cutting-edge communication tech and fully digitized systems 🎁 What We Offer Competitive base salary Monthly bonuses tied to performance 2 weeks paid time off to start 401(k) with 3% match Full health, dental, and vision insurance Career development and marketing training No micromanagement—just expectations and support 🚀 Why Join Ayson Law Firm? We’re not a volume firm. We’re a strategy firm. Our intake team isn’t just a call center—it’s the front line of helping people turn their lives around. Whether it’s a wrongful arrest or a serious injury, our mission is to guide our clients toward brighter days—and we need someone like you to help lead the way. 🔗 Apply now and become the voice of calm and confidence when people need it most. We’re growing. Fast. And we’re just getting started. ]]>

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