Contracting Specialist
We are seeking an experienced Contracting Specialist to manage agent contracting and carrier appointments within the Medicare insurance space. This role is responsible for initiating, tracking, and maintaining carrier contracts and ensuring agents meet all licensing, certification, and compliance requirements to be production-ready.
Key Responsibilities:
Initiate and manage agent contracts with Medicare insurance carriers, including but not limited to Humana, Aetna, UnitedHealthcare (UHC), and Cigna, Zing, Aetna Med-Supp, UHone,
Conduct onboarding and contracting calls with agents to guide them step-by-step through the contracting and appointment process
Set clear deadlines and expectations for agents to ensure timely completion of contracting requirements
Collect, review, and submit all required contracting and appointment documentation
Obtain and track required certifications and compliance documents, including AHIP, AML, and other carrier-specific requirements
Track contract and appointment statuses and proactively follow up with carriers as needed
Communicate regularly with agents regarding requirements, progress, and outstanding items
Maintain accurate and up-to-date records of contracts, appointments, and certifications
Identify and assist in resolving contracting or appointment issues in a timely manner
Ensure compliance with carrier guidelines, CMS requirements, and internal processes
Qualifications:
Prior experience required with insurance carrier contracting in the Medicare space
Strong understanding of agent onboarding, licensing, and carrier appointment processes
Experience conducting agent onboarding or contracting calls
Excellent attention to detail and strong organizational skills
Ability to manage multiple contracts, agents, and deadlines simultaneously
Clear, professional written and verbal communication skills
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