Job Description

The Food Bank of Eastern Michigan serves as a common solicitor, storehouse and distributor of food on behalf of its Partner Agencies which are non-profit, charitable organizations serving those in need.

Today the Food Bank of Eastern Michigan provides over 25 million pounds of food each year to those in need through more than 415 partner agencies. Partner Agencies consist of local soup kitchens, shelters, and food pantries who strive to feed the more than 300,000 people in eastern Michigan who are food insecure. The excellent relationships established within the Food Bank’s 22 county service area and throughout the state has allowed for numerous programs and initiatives to help fight hunger.

Job Description

The Culinary Site Associate is responsible for the distribution of meals for the GISD Head Start sites, and other educational institutions within the Food Bank service area. The Culinary Site Associate will assist in the day-to-day service delivery model of state and federally funded feeding programs while acting as a liaison between Head Start or other educational institution sites and the Food Bank of Eastern Michigan. Ensure superior customer service to all internal team members and other stakeholders of the organization. All activities will support the organization’s mission, culture and strategic plan objectives.

ESSENTIAL JOB DUTIES

• Create and maintain a positive work environment in alignment with the Food Bank of Eastern Michigan core values.
• Ensure the timely and safe service of meals, adhering to all health and safety standards
• Monitor and maintain appropriate inventory levels, rotate stock, ensuring classrooms and sites are supplied with necessary food items and substitutions as needed
• Promptly report issues related to site compliance, meal quality, or service concerns to management
• Maintain cleanliness and sanitation of food service areas, equipment, and supplies
• Collect documentation required of the feeding programs, ensuring completion, accuracy, and timely submission to the Food Bank each week
• Maintain regular and punctual attendance
• Establish and maintain positive relationships with onsite personnel, while delivering exceptional customer service
• Work effectively with stakeholders from diverse populations while displaying sensitivity, understanding and acceptance of others.

Qualifications

Minimum Knowledge & Work Experience

• High school diploma or GED equivalent required
• Basic math (add, subtract, multiply, divide whole numbers), sorting, and reading skills required
• Current certification in HACCP and ServSafe (safe food handling), highly preferred
• Previous food service experience preferred

Skills & Abilities

• Proven customer service skills and experience in food and beverage operations
• Self-motivated with the ability to manage multiple tasks effectively
• Reliable and highly organized, with strong attention to detail
• Able to work independently while recognizing when to seek assistance
• Capable of standing and walking for prolonged periods
• Frequently able to reach, bend, and perform physical tasks
• Able to lift up to 50 lbs safely and consistently
• Comfortable working in varying temperature environments, including hot and cold settings

Must successfully pass comprehensive background screening processes for consideration

Additional Information

Requires moderate physical efforts that include standing, carrying, bending, stretching, stooping, pulling and pushing, lifting of weights up to 50 pounds. Working conditions involve noise, heat, changes in temperature, kitchen elements, odors, moisture, etc. May be required to work additional hours as dictated by the workload and staffing. May be required to work onsite at the Food Bank if GISD site closes. May also be required to work at different GISD locations as the Food Bank sees fit.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of this position.

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