Job Description

Position Overview:

A dispatcher plays a vital role in coordinating and managing logistics operations to ensure the efficient and timely delivery of goods, services, or personnel. They act as the communication hub between clients, drivers, and other team members, ensuring smooth and organized operations.

Key Responsibilities:

• Receive and prioritize incoming requests for transportation, delivery, or service assignments.
• Schedule, dispatch, and route drivers, vehicles, or field staff based on job requirements and priorities.
• Monitor the status and location of vehicles or personnel using GPS and dispatch software.
• Communicate with drivers and field staff to provide instructions, updates, or address any issues.
• Respond promptly to delays, emergencies, or changes in schedule, re-routing resources as necessary.
• Maintain accurate records of schedules, assignments, and completed tasks.
• Coordinate with customers or clients to confirm details, delivery times, and address inquiries.
• Ensure compliance with company policies, safety standards, and legal regulations.
• Analyze and improve dispatching processes to optimize efficiency and reduce costs.

Skills and Qualifications:

• Proven experience in dispatching, logistics, or a related field is preferred.
• Strong organizational and multitasking skills to manage competing priorities effectively.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

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