Job Description

Greetings,

Hope you are doing well, I am Satender from Akkodis Group. My client is hiring for below role let me know if you are available

Job Title: Technical Email Project Manager

Location: Richmond, VA

Contract to Hire

Pay: $45-$50\hr( The rate may be negotiable based on experience, education, geographic location, and other factors. )

Hybrid 3 days onsite a week

Role Description:

Our Client is currently hiring for a pivotal role in the execution and delivery of customer-facing digital messages. The Technical Email Project Manager (TEPM) works with content editors, designers, and LOB intent owners/marketers/engineers to manage, build, test, and launch emails, SMS messages, and push notifications to their appropriate market. The TEPM is an experienced operations management professional who thrives in a fast-paced, team-oriented environment. The TEPM can communicate effectively with and influence partners across multiple levels of the organization, while managing the end-to-end process of multiple email campaigns at a time.

Strong tech knowledge, attention to detail, and the ability to adapt to an ever-changing environment are essential to succeeding in this role.

Key Responsibilities:

Ability to manage the email process from end-to-end, balancing multiple projects at a time.

The ideal candidate is well organized, inquisitive, communicative, and flexible.

Serve as the primary point of contact for messaging intent in various operating models and sizes. This might involve partnering with a copywriter and designer to work on a new multi-channel alert, building a message in our systems, or working upstream with LOB partners to get their email creatives through approvals and ready to execute.

Manage and track key elements involved with message production, including documentation collection and organization, appropriate technical setups, QA testing, and post-production monitoring.

Work with partners across the company to expedite and obtain necessary artifacts and approvals needed to launch messages in the market.

Stay perpetually audit-ready by ensuring all aspects of Legal, Risk, Compliance, and well-managed process controls are adhered to and followed to the letter.

Provide daily communications that are clear, transparent, and concise to all stakeholders about your project’s current status.

Qualifications:

Technical Expertise:

3 years of experience with Jira, including setting up Jira boards for teams.

Proficiency in Salesforce Marketing Cloud, with knowledge of the Journey process (though not building journeys, understanding how they work is essential).

Experience with email, SMS, and push notification products/delivery platforms.

Project Management Skills:

Ability to autonomously lead multiple projects, including demonstrated ability to meet commitments, build consensus, negotiate resolutions, and garner respect from other teams.

Strong analytical skills with the ability to solve problems and know when to escalate to management quickly if the problem cannot be resolved.

Proactively identify and communicate potential delays/risks and the future impact on project timelines.

Communication Skills:

Strong verbal and written communication skills, with the ability to tailor messages to audiences at different levels of the organization.

Provide clear, transparent, and concise daily communications to all stakeholders about project status.

Additional Skills:

Demonstrate a keen eye for detail and a passion for delivering meaningful digital messages/experiences in moments that matter.

Experience working with Data Analysts and Tech Teams who use APIs and leverage Agile/sprints for their work that runs parallel to ours.

Effortlessly pivot to meet the needs of internal customers and teammates, while also knowing the areas of process that cannot be compromised or skipped due to Audit requirements.

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit .

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

· The California Fair Chance Act

· Los Angeles City Fair Chance Ordinance

· Los Angeles County Fair Chance Ordinance for Employers

· San Francisco Fair Chance Ordinance

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