Job Description

Remote Opportunity

Possible temp to hire opportunity.

Work Hours 8:30am-5:00pm PST/9:30-6:00 PM MST

The Coordinator will be responsible for executing logistics for onsite and virtual medical education events and ensuring that commitments are met on-schedule and within budget. In addition, Coordinators are also responsible for:

• Maintaining consistent communication with sales representatives, faculty and internal staff throughout the meeting planning process
• Performing a variety of complicated tasks
• Exercising a wide degree of creativity and latitude

Primary Duties and Responsibilities :

• Coordination of onsite and virtual meetings
• Daily phone and email support up to and including communication with sales representatives and faculty
• Run various report to manage workload effectively and efficiently
• For onsite meetings, individual will partner with other supplier partner to ensure onsite needs are met
• Setting up virtual credit cards for dinner meetings
• Communication with Clients and Faculty
• Review documents for accuracy/ensure compliance requirements are met
• Ensuring all meeting materials are complete, accurate and delivered to the necessary recipients on a timely basis and ensure SLAs are met
• Work closely with other team members to ensure successful execution of meetings
• Help the sales force with troubleshooting issues and answering questions
• Manage a very active after-hours duty officer support line
• Post program follow-up to ensure the team has the data necessary for proper close out of a program
• Adherence to various policies (i.e. Confidentiality, sensitive communication, intellectual property)

• Competency Requirements:
• Excellent interpersonal skills
• Superior customer service and organizational skills
• Ability to handle a high call and program volume
• Exceptional attention to detail
• Good oral and written communication skills as well as focused listener
• Ability to prioritize, multi-task and to work under tight deadlines
• Demonstrate ability to work in a fast-paced environment
• Ability to work flexible schedules and/or extended hours to meet clients’ business needs
• Proficiency in MS-Office, Word, Excel, and Gmail Suite Workspace

• Other Education/Skills Experience Desired:
• High School or equivalent
• College Degree Preferred
• 5 years’ experience in field or related area

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