Job Description

The Trainer partners with Operations Vice-Presidents, District Directors, Home Managers, and Direct Service Providers (DSP) to coordinate, facilitate, and monitor all training related activities for their assigned geographical area. The Trainer’s responsibilities include conducting in-person classroom and/or virtual training sessions; ensuring training compliance within their assigned geographical area; identifying learning opportunities; creating business partnership to ensure open and transparent communication; and participate in workgroups to develop learning materials for the field.

Responsibilities:

• Facilitate and/or coordinate all required training including, but not limited to, on-boarding orientation, shadow shift(s); and competency assessments to ensure the implementation of high-performance standards.
• Promote a strong learning-based environment and ensure that staff have access to top-of-the-line training and educational opportunities.
• Maintain a positive and mentoring environment that both challenges employees to reach their potential and provides for a caring, people-first, atmosphere.
• Participate in developing and achieving operational goals, objectives, and systems.
• Ensure all training is documented in the Learning Management System (LMS).
• Contribute to the development of all staff within their assigned geographical area by providing career advancement guidance. I.e., level system, lead training, and management programs.
• Contribute to the development and maintenance of training report for leadership team including, but not limited to, training activities, number of attendees, training evaluations etc.
• Maintain trainer certifications for CPI, Gentle Teaching, CPR, and other requirements determined by Beacon Leadership.
• Provide upward and cross-department feedback on quality of new hires received in orientation, participants in training activities, and organizational training opportunities.
• Partner with recruiters to provide direction on ideal candidates for individual homes.
• Supports initiative to help reduce turnover by providing positive onboarding experiences and continuous learning opportunities.

Required Education and Experience

• Three – Five Years of training experience, specifically onboarding new employees, facilitation in-person and virtual settings
• Bachelor's degree in business, communication, teaching, or relevant
• A background in mental health or healthcare is a plus.
• Strong computer skills utilizing various software programs and applications.
• This role requires travel 2-3 days a week, may require overnight stays.

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