The Live Check Administrator provides administrative support for Sun Loan operations and activities of the Live Check program and corresponding campaigns. May provide limited support to the Ancillary Products Manager or the Customer Service Center.
Position Responsibilities:
·Performs a variety of administrative support duties for Live Check campaigns including but not limited to: Review and decision pending cashed checks, Upload checks into iConnect, book loans into LPX, research and respond to Live Check emails, respond to fraud claims and disputes, send department communication to branches
·Completes Live Check Management functions as needed, including but not limited to, auditing and reviewing proofs and production samples, managing the iConnect platform, Research bank issues and work with accountant to reconcile account, assist with the campaign planning and execution.
·May assist the Ancillary Products Department or the Customer Service Center as needed.
Position Requirements:
·High School Diploma or equivalent
·Minimum 2 years Installment loan or banking experience required.
·Industry Operational knowledge preferred
·Strong inter-departmental collaboration
·Knowledge of Live Check programs
·Excellent written and oral communication skills, able to tailor information to a variety of audiences.
·Advanced knowledge of Microsoft Office products particularly Excel.
·Ability to lift up to 25 lbs.
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