Housing Specialist Job at Compunnel Inc., Cincinnati, OH

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  • Compunnel Inc.
  • Cincinnati, OH

Job Description

Key Responsibilities:

  • Interview residents and applicants to obtain and verify all income and family composition to establish initial and continued eligibility of applicants and participants for HCV/Section 8 Programs.
  • Timely complete all required certifications timely, in accordance to agency policies, procedures and federal regulations.
  • Process reported changes of applicant and participating families utilizing CMHA’s software system.
  • Calculate monthly payments for housing assistance payment, tenant rent to owner and utilities.
  • Perform walk in duty to provide assistance to clients.
  • Generate appointments, terminations, addendum notifications and various correspondence, forms and letters from CMHA’s software system for participants, owners, applicants and others in accordance with program rules.
  • Develop positive professional relationships with applicants, participants and property owners for delivery of service in accordance with CMHA’s established Gold Performance Standards.
  • Follow up with the client and landlord to gather necessary forms and/or status of units.
  • Assist with and conduct briefing sessions. Performs a re-briefing if the client does not understand and/or needs clarity concerning the HCV/Section 8 programs.
  • Update client records, answer questions, estimate the subsidy, tenant rent to owner and utilities for applicants and participants in accordance with program rules, regulations and CMHA’s established SOPs.
  • Process RTAs and list units for inspection.

Qualifications:

  • Knowledge of PC-based software applications (Microsoft Word, Excel and Microsoft Outlook)
  • At least two (2) years of college level courses in Business Math, Social Work, Community Relations or Communication or equivalent experience.
  • At least two (2) years’ experience in social work or related field, which requires contact with the public, or similar work involving evaluation of personal income and other assets.
  • Must be proficient in basic business math (addition, subtraction, multiplication, division and calculation of fractions and percentages).
  • Experience with implementing contracts, policies, and procedures.

Desired Skills:

  • Ability to maintain confidentiality.
  • Excellent customer services skills and the ability to work in a fast-paced environment.
  • Must enjoy working with numbers and have the ability to frequently memorized data.
  • Knowledge of HUD regulations and advanced business math.
  • The incumbent must possess a housing specialist certification within

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