Job Description

A social services organization in New York City has a great opportunity awaiting a new Human Resource Business Partner/Employee Relations Investigator.

• Consult with line management and provide daily HR guidance
• Analyze trends and metrics with the HR department
• Resolve complex employee relations issues and address grievances
• Work closely with management and employees to improve work relationships, build morale and increase productivity and retention
• Provide HR policy guidance
• Monitor and report on workforce and succession planning
• Identify training needs for teams and individuals
• Evaluate training programs
• Suggest new HR strategies
• Facilitate complaint resolution
• Coordinate investigations and/or collaborate with Office of Compliance ,Employment Counsel and other HRBPs
• Develop strategies to reduce future complaints and liability
• Assist in process improvements related to complaint investigations
• Provide cross coverage for other HRBPs

Qualifications:

• 5 + years progressive experience in employee relations/complaint investigations (or related experience)
• Healthcare industry, higher education, and/or public sector experience preferred;
• Experience in a union environment preferred
• Ability to lead and conduct all aspects of complex workplace investigations.
• Working knowledge of employment laws and regulations
• Strong analytical skills to interpret and dissect complex issues
• Strong written communication skills to write clear, concise and logical reports, correspondence and summaries
• Strong oral communication skills to effectively convey and explain information to all levels of employees and management
• Strong skills in effectively conducting investigatory interviews
• Strong interpersonal skills; with ability to listen well, demonstrate sensitivity to all parties, and facilitate resolutions
• Ability to build relationships and work collaboratively
• MS Office Suite proficiency (MS Word, Outlook, Power Point, etc)

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