Job Description

Job Title: Service Manager

Location: Newport News, VA

Job Summary: Are you passionate about leading teams and delivering exceptional customer experiences? Join our client as a Service Manager! Service Managers are responsible for coaching and engaging with Technicians to develop talent, achieve business growth, and drive a safety-first culture. RELOCATION ASSISTANCE PROVIDED!

Who We Are: Our client specializes in multiple trades including New Construction, Mechanical Service, Industrial Refrigeration, Special Projects, and Manufacturing. With over 50 years of service, they are dedicated to their people, culture, and business.

Perks of Joining:

Competitive salary and annual bonus opportunity
Career development and progression
401(k) plan with company match
PTO and paid holidays
Excellent medical, dental, life, vision, and disability benefits
Employee Assistance Program
Employee referral incentives

A Day in the Life:

Ensure Technicians are equipped for their tasks with a focus on safety
Act as a dynamic leader, motivating your team, in the field several days a week
Promote a culture where safety is the top priority
Inspect job sites for compliance, quality control, and customer satisfaction
Lead a team of Service Technicians in a fast-paced environment
Drive operational excellence by helping your technicians solve complex customer issues
Support Administration, Service Coordinators, and Sales teams
Develop and maintain relationships with customers, identifying service needs and creating estimates
Focus on team development through coaching and teaching and driving our apprenticeship program

What We Are Looking For:

Experience in building high-performing service teams
Commercial HVACR service experience
Industry-related Service Manager or Service Supervisor experience
Ability to develop HVAC maintenance and service estimates
Excellent communication, interpersonal, and customer service skills
Strong problem-solving and critical thinking abilities
High energy and adaptability for a dynamic workload
Professional demeanor and positive attitude
Inspire and motivate team members

EOE M/F/Disability/Vet

Job Tags

Apprenticeship, Relocation package, Holiday work,

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