Information Technology Support Specialist Job at Cona Elder Law, Melville, NY

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  • Cona Elder Law
  • Melville, NY

Job Description

As an IT Support & Delivery Specialist, you will be responsible for providing IT support to attorneys, paralegals and support staff, as well as managing all incoming and outgoing shipments and delivery of legal files and documents to Nassau, Suffolk and Queens County courts, co-counsel and clients. In addition, you will assist with the ordering of office supplies, technology equipment, and client-related shipments as well as managing the relationship with outside IT support vendor.


Key Responsibilitie

sIT Support & Maintenanc

  • eProvide on-site technical support for office computers, printers, copiers, and other technology equipment
  • .Assist with troubleshooting and resolving software and hardware issues, including coordinating with external vendors as necessary
  • .Assist with the setup, installation, and configuration of new technology equipment
  • .Support the IT team in routine maintenance tasks and technology upgrades

.
Shipping & Receivi

  • ngManage outgoing shipments of client materials and legal documents through FedEx, UPS, USPS, and other carrier
  • s.Track and organize incoming shipments of office supplies, technology equipment, and client-related material
  • s.Receive, unpack, and distribute office and kitchen supplies, ensuring the office is well-stocked and operationa
  • l.Coordinate with external vendors for timely deliveries and shipment

s.
General Office Supp

  • ortProvide general office assistance, including but not limited to, assisting attorneys and staff with various administrative and operational tas
  • ks.Ensure that all office supplies are organized and readily availab
  • le.Provide timely support for ad-hoc office needs, including setup for meetings or even

ts.
Qualificat

  • ionsHigh school diploma or equivalent required; Associate’s degree or relevant technical certification is a p
  • lus.Strong knowledge of office technology, including computers, printers, copiers, and basic troubleshoot
  • ing.Familiarity with shipping and receiving procedures for FedEx, UPS, and U
  • SPS.Excellent organizational skills and attention to det
  • ail.Ability to multitask and prioritize tasks in a fast-paced environm
  • ent.Strong communication and interpersonal skills, with the ability to work effectively with all levels of st
  • aff.Ability to lift and carry office supplies and technology equipment (up to 40 l

bs).
Additional

  • PerksIndividual and Family Medical/Dental Benefits and 401k plans
  • , FSAWork/life integr ation with emphasis on wellness and f
  • amilyState-of-the-ar t gym on premises with complimentary membe
  • rshipInterior Pickle Bal l and Basketball C ourts with on-site locker rooms and sh
  • owersInterior Golf C enter with simulator and putting
  • greenOn-site Restaurant & Dining Area on lower level with Foosball and Shuffleboard T
  • ablesLunch ‘n Learn Prog rams monthly for professional development in our state-of-the-art Conference C
  • enterSuperb Firm Cu lture, a collaborative work environment, company outings, kitchen snacks, fresh fruit, c
  • offeeCentrally loc ated, modern office building, beautiful contemporary offices, ample parking, conveniently headquartered in Melville, Long Is

land.

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