The Jewelry Sales Consultants give a great service.
As a Jewelry Sales Consultant, you will help customers during the entire buying process using our various sales methods: in-person meetings, virtual appointments, phone calls, or live chat! You will help customers find the perfect jewelry from our luxury collection.
By meeting and exceeding sales goals in a busy environment, you create special experiences and help celebrate important moments in our customers' lives.
The best candidate should be able to work full-time, including weekends. This job is at our showroom in Dallas, TX.
Job duties
- Use sales strategies and your knowledge of our products to help customers decide what to buy during meetings and walk-in visits. Create special and personalized experiences for each customer.
- Handle many incoming sales inquiries through email, live chat, and phone calls to reach your individual sales targets, providing a luxury experience for our customers.
- Welcome and assist customers to make their purchasing process memorable and personal.
- Conduct follow-up appointments to help customers with pickups, exchanges, resizing, and other questions after they buy.
- Call customers to confirm their appointments and answer any questions they have before they come in.
- Review customer feedback and online reviews, working with your managers to keep improving the customer experience and your sales performance.
- Enforce safety rules in the waiting area to ensure a good experience for all visitors and protect our products. - Open and close the showroom and waiting area.
- Use our system to manage your tasks and communicate with other teams.
- Promote our brand by sharing our goal of creating a more sustainable and fair jewelry industry.
What you need:
- A love for helping customers. You want to go above and beyond to give the best experience to each visitor.
- A strong desire to succeed. You enjoy a challenge and aim to exceed your sales goals.
- Attention to detail. You know the small things matter, especially during important occasions for our customers.
You enjoy processes and have a good eye for detail in a fast-paced environment.
- Good communication skills. You express yourself well, whether talking to customers or teammates in person, through email, or in chat. - Team spirit.
You understand that to make a change in the jewelry industry, we must all work together!
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