Job Description

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
The Lactation Coordinator is a RN certified in Lactation and is a role model in patient education and support. Working collaboratively with the health care team, she will assess, plan, implement and evaluate care for nursing mothers, guide and develop program for nursing personnel, collaborate with health care professionals, coordinate program activities and demonstrate professional growth and development.
EEO/AA/Disability/Veteran

• 1. Major Activities
• 1.1 Accountable for the delivery of quality patient care utilizing the nursing process. .
• 2. Team Work
• 2.1 Embraces shared goals versus narrower interests: actively cooperative vs. competitive or non-committal.
• 3. Knowledgeable/Accountable/Fiscally Responsible
• 3.1 Continually seeks ways to sustain and improve one-s skills.
• 4. Flexible/Open Minded
• 4.1 Listens with an open mind to other-s opinions in the spirit of finding and following the best ideas.
• 5. Treats the people we serve as guests
• 5.1 Welcomes patient, visitors and staff in a warm, friendly manner; is courteous; makes eye contact and smiles; introduces self by name and, when appropriate, by position; addresses people by name whenever possible.
• 6. Listens to patients, visitors and staff and acts promptly to address concerns.
• 6.1 Uses active listening techniques to understand other-s needs and acts decisively to resolve problems.
• 7. Respects the privacy and confidentiality of patients, visitors and staff.
• 7.1 Treats all patient related and other discussions with discretion; eliminates gossip; does not discuss patient or hospital business in elevators or other public areas.
• 8. Presents a professional image.
• 8.1 Wears name-badge in a highly visible location; adheres to department dress code; makes sure that appearance is appropriate for professional role.
• 9. Answers the telephone professionally.
• 9.1 Answers the phone promptly following department guidelines; introduces self and department, and as appropriate, offers assistance. Uses a pleasant tone of voice.
• 10. Maintains a clean and safe environment.
• 10.1 Keeps work area safe and clean; keeps hallways clear.
• 11. Anticipates what services and information people need and takes action to provide it.
• 11.1 Watches for clues that patients or visitors require assistance. Asks, -May I help you?- Escorts them to their destination, if necessary. Encourages people to ask questions.
• 12. Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit. The individual must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient-s status and interpret the appropriate information needed to identify each patient-s requirements relative to his or her age specific needs, and to provide the care needed as described in the unit's/area's/ department's policies and procedures
• 13. Quality Attribute for those in Leadership Role
• 13.1 Demonstrates leadership skills
• 14. Maintain Policies and Procedures for Infant Security.

EDUCATION

Appropriate combination of: RN, BSN or demonstrated experience and skill Nursing Certification in Lactation (IBCLC)

EXPERIENCE

2-3 years clinical experience in specialty area

LICENSURE

RN in State of Connecticut; IBCLC certified RN:

SPECIAL SKILLS

Ability to possess leadership role in a mature and sympathetic attitude to be sensitive to the new mothers at Greenwich Hospital.

PHYSICAL DEMAND

Moderate stress from coordinating and supervising program. Standing/walking, frequent bending, reaching, stooping, squatting positions. Helps lift heavy objects and patients ranging from five (5) to three hundred (300) pounds. May be exposure to infectious diseases.

IBCLC required.

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