Job Description

Job Summary:
The Master Production Planner/Scheduler is a critical role in dietary supplement manufacturing, responsible for creating and managing production schedules that meet delivery commitments, maintain quality standards, and maximize operational efficiency. This position requires expertise in production workflows, material requirements, capacity planning, and regulatory compliance, including GMP and FDA standards. By gathering data from internal teams, the Master Production Planner/Scheduler integrates materials, inventory, and resource availability into cohesive plans using ERP systems and planning tools, while monitoring and adjusting schedules to address changes in production flow. Acting as a central coordinator between production, quality, purchasing, warehouse, and formulations, the Master Scheduler resolves scheduling challenges, anticipates disruptions, and implements proactive solutions to enhance efficiency in a regulated environment. With 4 - 7 years of experience and a bachelor’s degree, the role combines independent and collaborative work, directly influencing customer satisfaction, operational performance, and the company’s competitive edge.

DUTIES, RESPONSIBILITIES, ESSENTIAL FUNCTIONS:

Production Scheduling:

• Develops, publishes, and maintains the Master Production Schedule, balancing inventory, resources, and capacity to meet production goals.
• Revise production schedules when provided with updated information on capacity or materials.
• Assists Program Management in scheduling sales orders and supporting customer requirements.
• Participates in forecasting/planning meetings with Business Development, Finance, and other related departments.
• Expediates orders to accommodate customer request.
• Negotiates corrective actions to product schedules when dictated by changes in business.

Material Planning:

• Collaborate with purchasing and planners to ensure raw materials are available to meet production timelines while minimizing excess inventory.
• Monitor material shortages and delays and proactively adjust schedules to mitigate risks.

Capacity Management:

• Document key information for analysis which includes downtime, peak production, inventory, and scheduling accuracy.
• Monitor material flow, identify bottlenecks, troubleshoot issues to root cause, and implement corrective actions.
• Generate reports including but not limited to production line capacity, material clear, production status, and on-time delivery.

Cross-Functional Coordination:

• Develop strategies and work with the operations team on capacity and equipment utilization.
• Act as the primary liaison between production, quality, warehouse, and customer service to ensure timely communication of schedule changes and priorities.
• Provide regular updates on production progress and potential challenges to stakeholders.
• Proactively works with functional owners to review and determine root causes and deploy countermeasures for areas not meeting targets.

Data Analysis and Reporting:

• Monitor key performance indicators (KPIs) related to production efficiency, on-time delivery, and schedule adherence.
• Analyze historical data to improve scheduling accuracy and efficiency.

Compliance and Documentation:

• Ensure scheduling activities comply with regulatory standards, including FDA and GMP requirements.

REQUIREMENTS:

• Bachelor's degree required, preferred in Supply Chain Management or Business.
• 5 - 10 years of related experience in Production Scheduling and/or Sales Inventory and Operations Planning.
• Professional certification by the American Production and Inventory Control Society (APICS) is preferred.
• Experience in a GMP environment.
• Experience working closely with R&D, manufacturing, and planning teams to accurately model manufacturing processes.
• Extensive experience in the use of Microsoft Office Suite generating professional documents and reports.
• Extensive Microsoft Excel Knowledge like slicers, pivot tables, XLOOKUP, VLOOKUP, etc.
• Have a demonstrative ability to understand complex manufacturing processes.
• Knowledge of general accounting, production manufacturing procedures, techniques, and tooling; material and capacity planning and forecasting, and product bill of materials.
• Must possess skills to define Root Cause and implement effective Corrective Actions.
• Must be highly collaborative, inventive in finding the information you need, and comfortable when facing uncertainty or ambiguity.
• Experience in the use of project planning software such as Asana, or Microsoft Project.
• Must have experience with ERP systems, such as Intuitive, Acumatica, or SAP-Business one, etc.

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