Job Description

Job Title:- Microsoft Dynamics 365 CRM Consultant

Job Location:- Towson MD(Hybrid)

Long Term Contract

Overview

Client is seeking a seasoned Microsoft Dynamics 365 CRM Consultant to support ongoing CRM initiatives within the Department of Economic and Workforce Development. You will lead the design, architecture, implementation, and ongoing support of Dynamics 365 CRM, ensuring seamless integration with other State systems. All candidates will complete an AI-powered video interview prescreen before being submitted to the client. Please send only authentic, fully vetted candidates to Grace (cc'd), our lead recruiter.

Key Responsibilities

• Act as the Subject Matter Expert (SME) for Microsoft Dynamics 365 CRM: design, architect, implement, and maintain CRM solutions.
• Define logical, technical, and physical architecture for the Dynamics 365 CRM footprint.
• Develop, customize, and configure Dynamics 365 to meet DEWD's requirements.
• Lead day-to-day administration, support, maintenance, and monitoring of the CRM instance.
• Gather and document requirements from non-technical business users; translate into technical requirements and functional design documents.
• Build prototypes and demos to illustrate proposed solutions.
• Integrate Dynamics 365 CRM with third-party applications, databases, and external systems.
• Assist with data migration tasks (both to and from Dynamics 365 CRM).
• Provide ongoing technical support, troubleshooting, and user training.
• Perform quality assurance and user acceptance testing to verify the solution meets business needs.
• Collaborate with business analysts, project managers, and other technical teams to plan, schedule, and deploy new CRM features.

Minimum Qualifications

• Bachelor's Degree in Engineering, Computer Science, Information Systems, Business, or related field.
• 7+ years of experience in IT, including 3+ years as a technical expert in Microsoft Dynamics 365.
• Proven expertise in Dynamics 365 CRM development and customization (C#, .NET, JavaScript, Web Services).
• Strong understanding of Dynamics 365 APIs, SDKs, and CRM architecture.
• Experience with SQL , database management, and data migration techniques.
• Familiarity with Microsoft Power Platform (Power BI, Power Automate, Power Apps) and Microsoft SharePoint .
• Excellent communication skills: able to gather requirements from non-technical stakeholders and translate into technical designs.

Top 3 Required Skills:

1. Dynamics 365 CRM Development & Customization
2. C# /.NET
3. JavaScript & Dynamics 365 Integration

Sandip Kumar
Sr. Tech Recruiter

Email:
[email protected]

Telephone:
+1 321-641-0093

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