Job Description

At TFCU, we welcome people of all backgrounds. We know that embracing a diverse team makes us a stronger and better organization. Here you can expect a professional workplace where all employees have the opportunity to feel seen, respected, valued and heard.

Tinker Federal Credit Union’s Real Estate Lending Department has an immediate opening for a Mortgage Loan Officer – Member Direct! This is an exciting opportunity to join the largest and best credit union in Oklahoma! We offer competitive pay, a robust benefits package, a “smart casual dress code” and much more! We want you to work and grow at TFCU, so there will be many opportunities for professional development and growth through training and continued education. We value you at TFCU!

As a Mortgage Loan Officer – Member Direct, you will be responsible for the following:

• Providing exceptional service to members who contact TFCU via inbound calls or visit branch locations for mortgage assistance.
• Guiding members through the entire mortgage process while ensuring full compliance with regulatory requirements and delivering a personalized, efficient experience.
• Assessing creditworthiness, performing financial analysis, and supporting members in achieving their homeownership and financial goals.
• Maintaining expertise in real estate practices, mortgage products, and industry regulations by participating in ongoing training and applying this knowledge throughout the loan origination process.

Salary Range:

This is a non-exempt position and will consist of base salary + commission; however, actual placement within the range will be determined individually based on your experience relative to organizational needs and internal salary equity.

Schedule:
Normally works a weekday schedule, but may be required to work evenings, holidays, or weekends. May be required to travel overnight with or without notice.

Education/Experience:
An associate’s degree in business or a relatable field and two years of sales experience in a financial institution are required. Applicable financial institution and/or military experience may be substituted for education at the rate of two years of experience for one year of education. Applicable additional education levels may be eligible to satisfy experience requirements. Mortgage lending and/or credit union experience preferred.

Certificates, Licenses, Registrations:

• Incumbent Bonding REQUIRED by TFCU’s chosen authority.
• Valid driver’s license, maintaining an acceptable Motor Vehicle Record.
• NMLS License.
• SAFE Act registration required.
• TFCU University certification required.

Keys to success:

In order to be successful as a Mortgage Loan Officer – Member Direct, you must possess these qualifications:

• Proven experience as a Loan Officer or in a similar financial sales role within the mortgage or banking industry.
• Strong knowledge of FNMA guidelines, VA, mortgage servicing, underwriting procedures including automated underwriting systems, and Fair Housing regulations.
• Customer service-oriented mindset with the ability to build trustful relationships with clients.
• Familiarity with TILA regulations, escrow processes, loan processing procedures, and credit analysis techniques.
• Experience with loan origination systems and financial services platforms.
• Knowledge of real estate practices and real estate law.
• Knowledge of the Home Mortgage Disclosure Act regarding data collection and reporting requirements.
• Knowledge of the mortgage loan application process.
• Demonstrates knowledge of TFCU products and procedures once familiarity with TFCU is gained.
• Knowledge of loan policies, loan rate structure, and federal lending regulations.
• Ability to handle multiple tasks efficiently while maintaining attention to detail in a fast-paced environment.
• Excellent negotiation skills with the ability to communicate complex information clearly and effectively.

Tinker Federal Credit Union is an Equal Opportunity Employer and is committed to providing an environment free of harassment and discrimination. We celebrate the unique differences of our employees, and welcome people of all backgrounds. We do not discriminate on the basis of race, religion, color, national origin, sex, age, marital status veteran status, disability status, pregnancy status, parental status, political affiliation, or any other status protected by law. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Talent Acquisition at [email protected].

Job Tags

Full time, Casual work, Immediate start, Night shift, Weekend work, Afternoon shift, Weekday work,

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