Operations Specialist Job at Solomon, New York, NY

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  • Solomon
  • New York, NY

Job Description

About Solomon

Solomon is on a mission to help individuals & businesses to keep more of what they earn.

Towards that end, we are currently building the world’s first AI agentic platform for CPA and Wealth Management firms that analyzes financial data and tax law to automate both tax preparation and tax planning —seamlessly and intelligently.

Our Team

We’re a high-caliber team with various backgrounds ( Harvard, MIT, Penn, Yale, Amazon, DoorDash, Microsoft, PwC, etc), backed by Bessemer Venture Partners and various other venture capital firms.

We move fast, build boldly, and hold ourselves to a high standard. The people who thrive here share these traits:

  • Project Builders, Not Task Doers
  • Fast Decisions Under Pressure
  • Systems Thinkers by Default
  • Multi-Role Generalists
  • High Taste, High Standards
  • Comfortable in Chaos

About the Role

We’re looking for a driven and detail-oriented Operations Specialist to play a critical role in delivering high-quality work to our customers. You’ll serve as the bridge between our clients and our product/tax teams, ensuring we meet our promised turnaround times and maintain our exceptional quality bar.

This is a high-visibility role reporting directly to the CEO, ideal for someone eager to learn, take ownership, and grow quickly within a fast-paced startup environment.

What You’ll Do

  • Manage customer deliverables end-to-end to ensure timely and accurate execution
  • Coordinate closely with our product and tax teams to relay client feedback and resolve issues
  • Monitor turnaround timelines and proactively identify potential delays or blockers
  • Own internal processes to track deliverable status, client communications, and quality metrics
  • Continuously improve operational workflows to increase efficiency and scalability

What We’re Looking For

  • Strong attention to detail and organizational skills
  • Excellent written and verbal communication
  • Comfortable operating in a fast-changing, ambiguous environment
  • A proactive problem-solver who takes initiative
  • Passion for technology, operations, or tax/accounting a plus—but not required

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