Job Description

We are

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets.

Our challenge

We are seeking a motivated and experienced Product Owner with a strong background in Salesforce to lead our product development initiatives. In this role, candidate will collaborate with cross-functional teams to define product vision, gather requirements, prioritize features, and ensure the successful delivery of Salesforce-based solutions that align with our business objectives.

Additional Information

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Pittsburgh, PA / Dallas, TX is $110k - $120k/year & benefits (see below).

The Role

Responsibilities:

• Define and communicate the product vision, strategy, and roadmap for Salesforce initiatives, ensuring alignment with organizational goals.
• Lead discussions with stakeholders, including executive leadership, sales, marketing, and customer support, to gather insights and requirements.
• Prioritize and manage the product backlog, ensuring that user stories and features are well-defined, estimated, and ready for development.
• Write clear, concise user stories and acceptance criteria that capture business needs and enhance user experience within the Salesforce platform.
• Work closely with the development team to ensure that features are delivered on time and meet quality standards.
• Collaborate with QA teams to define test cases and ensure that the final product meets the acceptance criteria and quality benchmarks.
• Stay informed about industry trends, competitive landscape, and best practices related to Salesforce and product management.
• Provide training and support to end-users and stakeholders, ensuring effective adoption and utilization of Salesforce solutions.
• Define and track key performance indicators (KPIs) for Salesforce products, analyzing results to inform future enhancements and iterations.

Requirements:

You are:

• Over 8+ experience as a Product Owner or similar role the banking or financial services industry in an Agile environment.
• Strong experience with Salesforce CRM, including knowledge of Salesforce features, functionalities, and best practices.
• Excellent communication and interpersonal skills, with the ability to lead and influence cross-functional teams.
• Strong analytical and problem-solving abilities, with a focus on customer needs and outcomes.
• Familiarity with Agile methodologies, particularly Scrum.
• Ability to manage multiple priorities and adapt to changing business needs.
• Salesforce certifications (e.g., Salesforce Administrator, Salesforce Product Owner) are a plus.

We can offer you:

• A highly competitive compensation and benefits package
• A multinational organization with 58 offices in 21 countries and the possibility to work abroad
• Laptop and a mobile phone
• 10 days of paid annual leave (plus sick leave and national holidays)
• Maternity & Paternity leave plans
• A comprehensive insurance plan including: medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region)
• Retirement savings plans
• A higher education certification policy
• Commuter benefits (varies by region)
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms
• A flat and approachable organization
• A truly diverse, fun-loving and global work culture

S​YNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

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