Job Description

The Receptionist Administrative Clerk is primarily responsible for answering and transferring calls, greeting clients, vendors, and visitors in addition to assisting the Office Manager with all additional administrative functions as needed.

Essential Duties and Responsibilities:

• Assist in the testing of internal controls
• Document process narratives and keep internal control matrix up to date
• Assist during the risk assessment process
• Assist with internal and external audit requests, which includes proper task management, review of and validation or supporting information, and the ability to identify incorrect support.
• Function as liaison between auditors (internal/external) and Finance, Human Resources, or IT departments.
• Respond to inquiries from management regarding financial results or other ad-hoc reporting requests.
• Maintain continuous improvement efforts and improve internal processes as needed.

Education and Experience:

• High school diploma or general education degree (GED) required. Bachelor’s Degree preferred.
• Must have a minimum of two (2) years of previous customer service experience including working with the public.

Skills and Abilities:

• Must have knowledge of Microsoft Office products including Word and Excel.
• Attention to detail is imperative and must be able to multi-task.
• Must be initiative-taking.
• Must have strong verbal and written communication skills.
• Must exhibit an elevated level of confidentiality with work products.

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