Job Description

RESIDENT CARE TECH PROGRAM

Looking to jump-start your career in healthcare? Apply to be a Resident Care Tech and pave the way to a career as a Certified Nursing Assistant (CNA) at no cost to you. Accepted applicants will be paid during their training and be offered full-time employment at The Legacy Living and Rehabilitation Center as a Resident Care Tech and, upon successful completion of the CNA program and certification exam, offered a CNA position.

Accepted applicants will be enrolled in Campbell County Health’s June Certified Nursing Assistant Program. For more information regarding the class schedule, please visit the following website – Campbell County Health Continuing Education

JOB SUMMARY

The Resident Care Tech’s primary responsibility is to provide excellent customer service and support all residents, staff, and various departments with day-to-day tasks following the current federal, state and local standards, guidelines and regulations that govern long term care. The Resident Care Tech is also a customer service provider who works to ensure that all residents, family members and visitors have a pleasant experience while at the facility.

ESSENTIAL FUNCTIONS

• Provide exceptional customer service to all residents, family members and guests of the facility.
• Act as a liaison between the residents, family members and guests and the facility.
• Make notes of any special requirements and needs that residents, family members and guest may have.
• Work with various departments to facilitate those residents, family members and visitors receiving appropriate non-medical services.
• Respond to call lights timely and complete residents needs within the scope of job duties
• Prepare and clean hydration carts
• Assist nutrition and nursing staff serve meals on each servery including delivery of meal trays
• Complete dignity rounds on the neighborhood
• Report any concerns to the Director of Nursing and/or appropriate department leadership
• Assist navigating residents to and from daily activity functions
• Snack rounding at appropriate times throughout the day
• Attend scheduled trainings as requested by nursing home administrator.
• Work closely with nutrition and clinical team with appropriate stocking levels
• Clean visibly soiled equipment identified
• Scheduled bed changes and make ready
• Sanitization of shower/tub areas
• Supports and respects fellow team members
• Perform all other duties, as assigned.

JOB QUALIFICATIONS

• Education
  • Must pass all CNA testing and meet requirements within 3 months
• Experience
  • Minimum of one year experience in the healthcare field; with long-term care experience preferred
• Certifications required
  • See Cardiopulmonary Resuscitation Certification Policy and Certifications/Education Requirements Policy.

Knowledge, Skills, and Abilities:

• The ability to maintain continuing education requirements and all certifications and licenses as required (e.g. ACLS, PALS, CPI, CPR)
• Have a caring attitude and sincere interest in others
• Demonstrate friendliness and enthusiasm
• Build relationships with all types of people
• Communicate effectively
• Solve problems effectively
• Creative in coming up with options and variety
• Curiosity and desire to learn
• Most possess the ability to assimilate information from a variety of sources, analyze information and make
• recommendations to the Administrator.
• Computer and Internet literate
• How long it usually takes to completely perform this job when the incumbent has the minimum knowledge,
• skills, ability, work experience and/or education: up to 1 year
• Moves intermittently during working hours
• Is subject to frequent interruptions
• Is involved with residents, personnel, visitors, government agencies/personnel, etc., under all conditions and circumstances
• Is subject to hostile and emotionally upset residents, family members, etc
• Works beyond normal duty hours, on weekends, and in other positions temporarily, when necessary
• Is subject to call back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.)
• Is subject to injury from falls, burns from equipment, odors, etc., throughout the workday, as well as reactions from dust, disinfectants, tobacco smoke, and other air contaminants
• Is subject to exposure to infectious waste, diseases, conditions, etc., including TB and the AIDS and Hepatitis B viruses
• May be subject to the handling of and exposure to hazardous chemicals
• Must demonstrate the knowledge and skills necessary to provide care appropriate to the age-related needs
• of the residents served
• Must demonstrate and maintain current knowledge and skill in the following age groups:
  • Adult (19-64)
  • Geriatric (Age 65 and older)

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