Job Description

Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs – everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals – because we know that health requires care for the whole person. It’s no wonder 98% of patients report being fully satisfied with Upward Health!

Job Title & Role Description:

The Salesforce Developer role will work closely with the Manager of Clinical Applications to develop Salesforce-based solutions in Lightning Experience for various business needs. Using Salesforce Health Cloud as a care management application, the Salesforce Developer will play a key role in configuring and developing solutions to address business requirements, ensuring that the platform aligns with clinical workflows and documentation standards. The ideal candidate will have experience with Apex, SOQL, Aura Components, Lightning Web Components, Flow Builder, and Process Builder. This role requires effective communication with stakeholders to ensure that solutions meet business requirements while maintaining clinical integrity.

Skills Required:

• Proficiency in Apex, Aura Components, and Lightning Web Components (or equivalent web development/programming experience such as HTML, CSS, and JavaScript)
• Strong understanding of Salesforce database structure, including objects and SOQL
• Experience with Salesforce Process Builder and Flow Builder
• Ability to participate in design sessions and communicate technical options to Product teams and business stakeholders
• Strong communication and time management skills
• Ability to work independently and in team settings
• Experience with Developer Console and/or Visual Studio Code (or equivalent)
• Salesforce certifications are a plus
• 3+ years of experience with Salesforce (Health Cloud experience preferred)
• 2+ years of experience with Developer Console or Visual Studio Code

Key Behaviors:

Collaborative Communication:

• Effectively communicates technical concepts to non-technical stakeholders and actively collaborates with cross-functional teams.

Problem-Solving:

• Proactively identifies pain points in Salesforce and provides efficient, scalable solutions.

Detail-Oriented:

• Demonstrates meticulous attention to detail, particularly when implementing and testing solutions to ensure clinical data integrity.

Adaptability:

• Able to adjust to changing business and clinical requirements in a fast-growing environment.

Customer-Centric Approach:

• Focused on understanding business and clinical needs to ensure that solutions meet the organization's goals.

Accountability:

• Takes ownership of development timelines, ensuring solutions are delivered on schedule and meet quality standards.

Competencies:

• Salesforce Expertise: Advanced knowledge of Salesforce Health Cloud, Apex, and Lightning components, with a strong understanding of the Salesforce development lifecycle.

Development Skills:

• Proficient in web development (HTML, CSS, JavaScript) and Salesforce-specific development tools (Apex, Aura Components, Lightning Web Components).

Problem Analysis and Troubleshooting:

• Skilled in identifying complex system issues and troubleshooting user-reported problems effectively.

Quality Assurance:

• Ability to create and execute testing plans, ensuring all solutions are robust and meet functionality requirements.

Stakeholder Engagement:

• Capable of working with internal teams and external stakeholders to define, design, and implement impactful Salesforce solutions.

Technical Documentation:

• Competence in documenting new processes, product enhancements, and technical solutions for ongoing reference and knowledge sharing.

Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.

Compensation details: 95000-105000 Yearly Salary

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