Job Description

GSOC and Physical Security Manager [Olive Branch]

RESPONSIBILITIES:

GSOC

• You will be responsible for operational excellence of the GSOC, including the management of personnel, processes, and technology.
• You will drive the development of operational protocols and standards to ensure rapid and effective security responses across the company.
• Your leadership will enhance our global security posture, and you will work closely with internal stakeholders to align GSOC initiatives with Hyve’s overall security objectives.
• Manage the daily operations of the GSOC, ensuring effective incident detection, analysis, and response.
• Lead the GSOC team, including hiring, training, and professional development to maintain high-performance standards.
• Develop and refine operational procedures and protocols for the GSOC, ensuring they are in line with global security best practices.
• Collaborate in the Business Continuity Management program to ensure the GSOC is primed for immediate action during critical incidents.
• Oversee risk assessments and security audits to ensure the GSOC is proactively addressing potential threats.
• Maintain updated GSOC policies and SOPs and ensure compliance with regulatory standards.
• Manage the GSOC budget, ensuring resources are allocated effectively for optimal security operations.
• Implement and manage a comprehensive communication strategy for incident reporting and information dissemination across the company.

Physical Security

• Manages the contracted security supervisor and assists with areas of responsibility as needed.
• Effectively hires, manages, motivates, coaches, and formally evaluates the performance of direct reports
• Assists with personnel investigations and provides input for disciplinary activities.
• Assists in development and completion of competency tasks and facility orders.
• Develops and implements internal controls to ensure field staff compliance with facility orders, competency tasks, and assigned duties.
• Creates, modifies, and updates policies, procedures, standards, and guidelines for security and enterprise operations.
• Serves in a consultative and policy-setting role regarding the implementation and management of security solutions.
• Coordinates and assists with various personnel training programs as needed.

• Manages budgets, purchases, and makes recommendations for other company expenditures.
• Manages site CCTV, Access Control, and Intruder alarm (and associated contracts).
• Manages technical projects regarding Security Protection Systems
• Independently interprets and promotes corporate policy and procedures.
• Works and interacts with other employees, prospective employees, prospective and current clients, sales representatives, vendors, and visitors.
• Works cross-functionally as an enabler to the manufacturing operation.
• Performs other job-related duties as assigned.

EDUCATION & EXPERIENCE

• Minimum of 7-10 years of experience in Physical Security Management and a GSOC environment.
• Bachelor’s degree or security qualification in related field preferred (CPP, CSMP).
• Member of a security body preferred (ASIS, IMSI)
• Technical knowledge and experience of security protection systems:

CCTV (Milestone, Hanwha, Xprotect),

Access Control (Ccure)

Intruder Alarm Management (ADT, JCI),

Facial Recognition (Idemia) systems.

• Ability to effectively communicate with all levels of the organization, including senior leadership, site leadership, and entry-level personnel.
• Strong leadership skills
• World class customer service skills.
• Excellent written and verbal communication skills.
• Conceptual and critical thinking skills and the ability to present ideas in a clear and compelling manner with attention to detail.
• Ability to perform duties while maintaining a high degree of judgment, discretion, and confidentiality.

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