Senior Security Manager Job at Securitas Security Services USA, Inc., Sunnyvale, CA

WWc0Z0wxaUhyVFZoWlVacjNYMDc2N3VjQ3c9PQ==
  • Securitas Security Services USA, Inc.
  • Sunnyvale, CA

Job Description

The Senior Security Manager (SSL) is responsible for ensuring contract compliance and achieving operational goals for Securitas in the Sunnyvale, and Greater Bay, CA area. This role includes liaising with client representatives, mentoring subordinate managers, and maintaining financial performance projections. The Senior Security Manager (SSL) will lead operations teams, ensure the delivery of high-quality security services, and foster employee development.

Compensation and Benefits:

Salary: $120,000 annually

Benefits:

  • Medical, dental, vision, and life insurance
  • 10 accrued vacation days, 4 floating holidays, and 6 sick days
  • 401(k)

Essential Duties and Responsibilities:

Strategic Vision and Business Operation Goals

  • Develop and achieve weekly, monthly, and quarterly operational goals.
  • Provide regular updates to senior leadership using tools like Salesforce and metrics reports.
  • Collaborate with functional departments to meet business objectives.
  • Participate in company and client initiatives, committees, and task forces.

Performance Management

  • Recruit, hire, and retain top operations professionals.
  • Set and monitor performance goals for security teams.
  • Ensure timely completion of performance reviews, development plans, and improvement processes for employees.

Training & Development

  • Identify and address performance gaps within teams.
  • Ensure completion of all required training and encourage professional development.
  • Conduct regular meetings to review goals, share best practices, and celebrate achievements.

Customer Service

  • Deliver 100% customer satisfaction through frequent client engagement.
  • Resolve customer service-related issues promptly and effectively.
  • Stay informed about market trends, industry developments, and competitor activity to guide customer strategies.

Other Responsibilities

  • Manage daily staffing and administrative functions for assigned locations.
  • Conduct quality assurance inspections and monitor Security Officer performance.
  • Serve as a liaison between Securitas and client representatives.
  • Oversee the training and operations of Field Supervisors and Security Officers.
  • Ensure compliance with company policies, post orders, and contract requirements.

Qualifications

  • Bachelor’s degree in criminal justice, Business Administration, or related field is required.
  • 4-6 years of professional experience.
  • 5-7 years of law enforcement and/or military experience is required.
  • Experience in security operations or scheduling is a plus.
  • Current driver’s license with a clean driving record.
  • Strong customer service orientation with effective problem-solving skills.
  • Proficiency in Microsoft Office, Salesforce, HRIS platforms, and SmartSheet.
  • Excellent verbal and written communication skills.
  • Demonstrated ability to hire, develop, motivate, and retain staff.
  • Availability to respond to emergencies outside normal working hours.

If you are ready to take on this challenging and rewarding role, we encourage you to apply and join our mission of making the world a safer place.

Company Website:

Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

#AF-SSTA

Job Tags

Holiday work, Contract work,

Similar Jobs

Pursuit Collection

Cook 1 - Pantry/Prep (Glacier NP) Job at Pursuit Collection

 ...inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can't apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at . We thank all... 

CellGate Access Control Systems

Sales Operations & Control Specialist-Entry Level Salaried Position Job at CellGate Access Control Systems

 ...serves as the central coordinator for our Sales Engineering team's activities, managing complex logistics while ensuring seamless communication across all stakeholders. This role requires exceptional organizational abilities and serves as the operational backbone for our... 

Western Energy Alliance

Policy Analyst Job at Western Energy Alliance

Summary : Western Energy Alliance is a dynamic, membership-based trade association that advocates on behalf of the upstream oil and natural gas industry in the West. The Policy Analyst supports all advocacy work of the Alliance with research, policy analysis, writing ...

LaGrange Heritage Senior Living

Dietary Aide Job at LaGrange Heritage Senior Living

Summary of Responsibility:The Dining Aide is responsible for assisting with the preparation and service of food for all of the residents...  ...school diploma.* Must be able to follow safety precautions in Dietary.* Must wear appropriate slip resistant shoes.* Recommended... 

PTS Advance

Roadway Project Manager Job at PTS Advance

 ...ENR Top 500 Design Firm in Orlando FL, is looking for a Roadway Project Manager to join their busy team. As a Roadway Project Manager, your...  ...and subconsultants in conjunction with company finance and legal team Work with Project Accountants to set up projects, review...