Job Description

Collette is seeking a Senior Software Integration Engineer to join our growing Technology Team. This is a hybrid role based at headquarters in Pawtucket, RI. Remote candidates may be considered.

About Collette: Let Us Show You the World

There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette’s passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company’s future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another – Collette is all about the people. So, what are you waiting for? Your journey starts here.

Job Summary:

At Collette, we're at the beginning of our journey transitioning from a monolithic application stack to a distributed, microservice-based architecture. As a leader in guided travel, we're dedicated to crafting exceptional experiences for our travelers. We are seeking a skilled Integration Engineer to join our dynamic team. The ideal candidate will have extensive experience in integrating backend systems, including Snowflake and other data sources and a preference for CRM development. This role requires a proactive problem-solver with excellent technical proficiency, collaboration skills, and the ability to manage complex integration projects.

Primary Functions:

• Develop and implement integration solutions to connect various backend systems, including Snowflake and other data sources.
• Enhance and maintain CRM systems, ensuring seamless integration with other platforms.
• Collaborate with cross-functional teams, including Sales, Customer Care Center, Customer Experience, Marketing, Financial Reporting, and Demand Generation, to ensure effective data connectivity and workflow automation.
• Identify and address issues related to dependencies, timelines, and data integrity.
• Create and maintain thorough documentation for integration processes and solutions.
• Monitor and optimize integration performance, ensuring reliability and efficiency.
• Stay updated with the latest integration technologies and best practices to continuously improve our systems.

Knowledge & Skills:

• Bachelor’s degree in Computer Science, Information Technology, or a related field
• Preferred experience in CRM development and integration.
• Strong technical proficiency in programming languages and integration tools.
• Experience with Snowflake and other data sources.
• Excellent problem-solving and analytical skills.
• Strong collaboration and communication skills, with the ability to work effectively with various teams.
• Project management experience, with the ability to oversee integration projects from start to finish.
• Familiarity with asynchronous messaging architectures, rule-based systems, and network architectures is a plus.

Above all, we're seeking an individual who is eager to immerse themselves in our business, embrace emerging technologies, and drive impactful change within our organization.

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