Job Description

JOB SUMMARY: Sort and distribute incoming/outgoing letters and packages for NCLH fleet in a timely and accurate manner. Assist Mail Services and Facilities with other job-related duties as assigned under Management direction.

DUTIES & RESPONSIBILITIES:

• Responsible for receiving carriers and maintaining the loading dock free and clear.
• Responsible for receiving and sorting all incoming packages in the loading area.
• Accurately track and record packages received for NCLH fleet using the department's electronic tracking system.
• Assist Receiving Clerk II in the process of accurately accounting packages and palletizing.
• Assist with wrapping, tagging, and securing pallets for pickup by weekly courier company.
• Research and provide status and details on mail and packages received, as requested, within 24 hours of request receipt.
• Assist in the coordination and shipment of outgoing mail packages, via overnight carrier system (FedEx, DHL, etc.), as requested by NCLH fleet and/or departments.
• Operate company van/shuttle during periods of emergency absences or vacation, as necessary.
• Cross train with Corporate Mail and assist with coverage, as needed.
• Perform other job-related functions as assigned.

QUALIFICATIONS

DEGREE TYPE: High School Diploma

EXPERIENCE:

• Previous mailroom experience in a medium to large organization preferred.

COMPETENCIES/SKILLS

• Knowledge of or ability to operate various mailroom equipment properly and safely.
• Proficiency with Microsoft Office; Word, Outlook, Excel, etc.
• Excellent written and verbal communication skills needed to communicate with tact and diplomacy, while providing professional customer service.
• Strong attention to detail, ensuring strict accuracy while meeting various deadlines.
• Ability to efficiently manage time and workload with minimal supervision; this includes the ability to successfully handle multiple tasks and prioritize workload to meet deadlines.
• Ability to quickly learn and become proficient with mailroom processes, procedures, and policies, while working efficiently in a fast-paced environment.
• With reasonable accommodation, ability to properly lift and carry up to 70 pounds as well as safely bend, stoop, reach, pull, and push on a frequent basis.
• Ability to operate a pallet jack, which may lift an excess of 200 lbs.
• Possess and maintain a valid driver's license with a solid driving record.
• Adherence to all local, state, and federal traffic laws when operating NCLH vehicles required.

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