Job Description

We are an employee-centric company that truly appreciates our team members and their value to our customers and the missions they support. We pride ourselves on being forward-leaning thinkers and fostering teams that are and continue to be technically proficient and technically capable across a comprehensive range of cyber mission areas. OneZero full-time employees receive an extremely competitive benefits package that includes health/dental/vision/life insurance plans, 401K with company matching, PTO & paid holidays, employee referral program, and educational assistance. Additional details can be found on our website at: 

Position Title : T2 Systems Administrator

Location:  Portsmouth, NH On Site

Clearance:  Secret

Provide advanced technical support and server management in a medium, primarily Microsoft multi-server network environment including desktop applications and provisioning, domain services, Office 365 and Microsoft Power Platform, IIS Web hosting, and network infrastructure services. Support computer/server operations, network access, and software configuration control. Plan, coordinate, test, implement and provide post implementation support for enhancements and maintenance upgrades of various systems at NVC. Any candidates would ideally also be able to support an Oracle Linux 8 server.

Perform system management and maintenance of a Microsoft multi-server network environment. Administer core Windows network services, application servers, and file storage servers. Maintain datacenter hardware, install and organize physical servers. Install, configure, and manage servers in a VMWare virtual environment. Work with management to support contractual needs and requirements. Provide Tier 2 applications support by providing services to ensure effective provisioning, installation/configuration, operation, and maintenance of applications software and related infrastructure. Participate in knowledge base development. Ensure that system hardware, operating systems, software systems, and related procedures adhere to organizational requirements, including local / enterprise configuration control and information security planning and operational requirements. Assist project teams with technical issues in execution, testing, roll-out and maintenance of applications. Participate in projects to ensure smooth transition of initiatives from development and modernization/upgrade efforts to production, by performing operations support activities as required. Configure and support varied printer and copier devices.

Strong communication skills are a necessity. Systems administrators will be required to coordinate with other team members on-site, as well as with supporting teams at other sites. Be prepared to not only learn and adapt as necessary, but also be willing to share your knowledge with others.

Primary Responsibilities

Tier 2 Support providing technical support to the Center including escalated problems with deployed Department of State Applications. We use an ITIL model which stresses first call resolution and when taking the initial service request is empowered (and expected) to use their professional judgement, experience, and training to solve whatever user problem you encounter. If you do not have the ability to resolve an incident, seek real-time training and still "own" the ticket.

• Provide administration, deployment, and maintenance of production workstations, servers, and peripherals.
• Review and maintain site compliance with Department of State Information Assurance tools.
• Configure and deploy managed networked printers and MFD copiers.
• Develop and maintain backup schedules.Manage group policies.
• Manage user and system accounts and security groups in Active Directory via front-end services.
• Research and produce purchase recommendations based on customer or production user needs.
• Microsoft Certificated Professional (MCP) certification preferred.
• Administer Oracle Linux 8.
• PowerShell scripting.

Qualifications

• Experience managing Microsoft Windows Server 2012 and later in an enterprise environment.Experience configuring and managing core Windows domain network services, including DHCP, DNS, File sharing, Print services, IIS.
• Experience with enterprise-level backup and disaster recovery solutions and concepts.
• Experience with TCP/IP network configuration and infrastructure. Cisco network device configuration is a plus.
• Experience with datacenter management.
• Experience with VMWare virtual server deployment and management.
• Experience with PowerShell scripting and management commands.
• Familiarity with NIST / FEDRAMP / RMF cybersecurity controls and concepts.
• Experience with Microsoft Power Platform is a plus.

OneZero Solutions, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access as a result of your disability.

To request an accommodation, please contact us at [email protected] or call (202) 987-2580.

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