Technical Writer / Documentation Specialist - LOCALS ONLY Job at Zillion Technologies, Inc., Pensacola, FL

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  • Zillion Technologies, Inc.
  • Pensacola, FL

Job Description

US CITIZENS / Green Card Holders / EAD Green Card Holders ONLY

NO THIRD PARTIES PLS

THIS IS A DIRECT CLIENT REQUIREMENT !

Those authorized to work without sponsorship are encouraged to apply please.

Reach Saakshi Sahni - 703-955-1070

Email: saakshi(at)zilliontechnologies(dot)com // 7039551070

Documentation Specialist

Duration: Long Term Ongoing Project with NO end Date

Direct banking Client

Rate : $31/hr w2

Hybrid - 2 Days a week in Pensacola, FL // 3 days fully remote

US CITIZENS / Green Card Holders / EAD Green card ONLY

A Tech Writer develops and maintains technical documentation, manuals, and guides, helping end-users and IT teams understand technical processes.

Required Skill Sets:

1. Strong writing and communication skills

2. Ability to translate complex technical concepts into simple language

3. Familiarity with technical documentation tools and platforms

Software Skills:

  • Microsoft M365- Intermediate knowledge
  • Adobe Experience Manager (AEM)
  • Asana
  • SharePoint
  • Adobe Premier Pro (Intermediate/Advanced)
  • Adobe Firefly

Key Skills Needed :

  • Writing expertise
  • Technical (e.g., step/action procedures) and creative writing (MSR engagement) examples)
  • Communicating with others
  • Communicating at all levels and platforms
  • Video Editing
  • Time Management
  • Adjusting priorities repeatedly to meet deadlines
  • Should I attend this meeting or are meeting notes acceptable
  • Critical thinking and quality decision making
  • Adjusting priorities
  • What content to put in the manual/what to not add
  • Consider impact to the MSR/flow of the call
  • Does this apply to CCO and BOD
  • Is there any risk for dollar loss or increasing handle time
  • Attention to detail
  • Ability to negotiate deadlines and deliverables

Tasks to be completed

  • Update QS eNet Landing page
  • Reworking/cleaning up the manual
  • Update all QS Manual pages to searchable manual pages
  • Archiving old eNet pages
  • Organizing the SharePoint document library
  • Ensuring we have a clean and easy to use Document Library and all outdated documents are archived
  • Updating all the forms in SharePoint to Nintex that haven’t been
  • Enhancing/updating the QS Leave Calendar in SharePoint

Please send qualified resumes directly to : saakshi(at)zilliontechnologies(dot)com // 7039551070

Thanks,

Saakshi Sahni

Zillion Technologies Inc.

Director - Talent Acquisition

Email: saakshi(at)zilliontechnologies(dot)com // 703-955-1070

Job Tags

Local area, Remote job, 2 days per week,

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