Tier 1 IT Support Consultant Job at Interlink Cloud Advisors, Cincinnati, OH

WkFNbkwxT0FvREZsYjBacDNuYzQ2N09TQ0E9PQ==
  • Interlink Cloud Advisors
  • Cincinnati, OH

Job Description

Description

We are seeking an innovative Tier 1 IT Support Consultant to join our Technical Consulting team and experience a rewarding learning and professional development path within our organization. In this role, you will report to the Director of Managed Services and join the front lines supporting our clients in the managed services field. This early-career position is designed to offer an enriching experience that allows you to leverage your technical expertise while immersing yourself in IT service management. You will have the opportunity to gain a profound understanding of the essential components within the Microsoft 365 stack, enhance your skills through engaging projects, observe and learn from customer engagements, and actively contribute to internal processes and technical advancements.

Responsibilities

  • Participate in identifying, creating, and executing IT strategies and support for our Enterprise, Mid-Market, and SMB customers
  • Provide technical support for various IT systems, including Office 365, Windows Intune, Microsoft Azure, Microsoft Exchange, Microsoft Lync, Active Directory, Windows Server, Windows Desktop, MS System Center Suite, and other general IT infrastructure – SAN storage, networking, etc.
  • Provides day-to-day technical, project, and process support and expertise to the client team
  • Maintain accurate documentation of technical procedures, configurations, and client interactions
  • Assist with the delivery of deployment and migration projects
  • Interface with Clients in a presales capacity to find opportunities and scope projects
  • Provide vital customer service while working with Clients on-site or remotely
  • Find opportunities to drive additional value to our clients while working with them

Requirements

  • High school diploma
  • 2+ years of experience with Office 365, Windows PowerShell, Active Directory, Exchange Server, and Intune
  • Ability to establish and nurture internal solid and client-driven relationships and work seamlessly within a collaborative environment

Our Benefits

  • Medical, Dental, and Vision coverage available from day one
  • Flexible schedules, 15 days of paid vacation time annually, 7 paid company holidays, and a paid birthday off
  • Voluntary supplemental insurances (life, disability, and accident)
  • 401(k) with company contribution
  • Awarded the 2024 Best Places to Work in Cincinnati by the Business Courier, among other awards

Job Tags

Work at office, Remote work, Flexible hours,

Similar Jobs

31656 Placerville-Missouri Flat & Forni McDonald's

Restaurant General Manager — Flexible Schedule & Growth Job at 31656 Placerville-Missouri Flat & Forni McDonald's

 ...A local fast-food franchise in Placerville is seeking a dedicated manager to oversee restaurant operations. You will lead the restaurant team, ensuring high standards of food production and guest service. Ideal candidates have strong customer service focus and the ability... 

Gpac

Experienced Estate Planning Attorney Job at Gpac

Estate Planning Attorney Our client, a reputable law firm known for its expertise in estate planning and commitment to providing high-quality legal services, is seeking a dedicated and knowledgeable Estate Planning Attorney to join their team in The Chicago Suburbs .... 

Dandy

Partials Injection Mold Designer (Blender) Job at Dandy

 ...class support to achieve more for their practice, their people, and their patients. Overview: Dandy is hiring a Partials Injection Mold Designer to join our rapidly growing venture-backed company. The ideal candidate will create precise injection mold designs based... 

Wonder: A Confident Living Company

Mental Health Coach Job at Wonder: A Confident Living Company

 ...Job Description - Mental Health Therapist Wonder is seeking a mental health coach to provide transition support centered on a holistic and integrative family systems approach. This is a part-time contract position. Who we are: Wonder was created with the intent... 

Reno Orthopedic Center

OR Circulator Registered Nurse Job at Reno Orthopedic Center

 ...Reno Orthopedic Center wants you to join the team as an OR Circulator Registered Nurse! We are seeking an enthusiastic and dedicated team member to provide patient care by keeping them informed of the procedures, medications and what to expect in surgery at our main ROC...