Job Description

Location: Boulder, CO

Pay: 55K-75K/YR

Job Description

A growing travel company in Boulder, Colorado, is looking to add a Partner Success Manager to their team! In this role, you’ll manage a region of destinations, ensuring partners are well-positioned to meet traveler demand while balancing volume and capacity across the network. You’ll monitor traveler requests, track partner performance, and optimize offerings to drive success. You’ll identify, recruit, and onboard top local travel specialists, set and track KPIs, and adjust strategies based on performance insights. You'll train partners on best practices, analyze performance data in Looker, and leverage AI and tech tools to streamline workflows. Collaborating with internal teams like Customer Support and Product, you’ll address partner needs, support product launches, and enhance platform capabilities. Attending travel expos will help you stay ahead of industry trends and expand valuable partnerships. This role is offering a base salary of $55,000 - $75,000. If this is the role for you, please apply today!

Required Skills & Experience

• Experience managing external relationships, optimizing performance, and driving business growth
• Ability to analyze performance metrics (e.g., in Looker) and use insights to inform strategic decisions
• Comfortable with ambiguity, proactive in identifying opportunities, and driven to experiment and improve
• Experience in providing excellent traveler centric customer support in a B2B environment Data & tool savvy - comfortable using AI tools, travel technology, and data platforms like Looker

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