Job Description

Who we are:

Welcome to BookedBy, an industry-leading business management solution and scheduling software for salons, spas, and barbershops everywhere.

BookedBy — with headquarters in Austin, TX — features more than 100 employees across three continents and powers thousands of locations worldwide with top brands such as Sport Clips Haircuts, Diesel Barbershop, Perfect Look, Sharkey’s Cuts for Kids, Hairzoo, and more.

Founded in 2011, BookedBy’s scheduling platform has more than 60 million bookings annually and enters an exciting growth phase into other service-based businesses.

Job Description:

BookedBy is looking for a Mid-Level UX Designer to join our talented design team. In this role, you will collaborate with product managers, developers, and other stakeholders to create seamless, user-centered experiences for our products. Your insights and creativity will play a crucial role in shaping the usability and functionality of our applications. You will talk to customers, explore solutions, and take ideas from conception into reality.

Key Responsibilities:

• Conduct user interviews, surveys, and usability testing to gather insights that inform design decisions and product development.
• Create wireframes, interactive prototypes, and user flows to visualize design concepts and user journeys.
• Work closely with cross-functional teams, including product management and engineering, to align on project goals and ensure cohesive implementation.
• Develop intuitive, visually appealing interfaces that enhance user interaction and adhere to branding guidelines.
• Iterate on designs based on user feedback and usability testing, ensuring continuous improvement of user experiences.
• Prepare and maintain comprehensive design documentation, including design specifications, user personas, and journey maps.
• Keep up with industry trends, best practices, and emerging technologies to bring fresh ideas to the design process.

Qualifications:

• 2+ years of experience in UX design, preferably within a fast-paced software or tech environment.
• Proficiency in design and prototyping tools such as Figma, Sketch, or Adobe XD, with a strong emphasis on Figma.
• Experience creating, maintaining, and scaling design systems in Figma, ensuring consistency across products.
• Strong portfolio demonstrating end-to-end design thinking, problem-solving skills, and measurable impact.
• Understanding of the product development lifecycle, including how design informs engineering and vice versa.
• Hands-on experience conducting user research and usability testing, and the ability to apply insights to design decisions.
• Ability to work autonomously and make decisions in ambiguity, proactively identifying problems and proposing solutions.
• Strong communication, storytelling, and collaboration skills, with the ability to advocate for design in a cross-functional environment.
• Experience working on multiple projects simultaneously, managing shifting priorities without sacrificing quality.
• Comfortable working in a high-growth, evolving environment, with a flexible and adaptable mindset.
• Experience leveraging AI to enhance your workflow is a plus!

What we offer:

Join an energetic, fast-growing global team where you'll have the opportunity to take on new challenges and advance your career. With continuous growth and development, you'll have endless potential to shape your future alongside us! Our benefits include:

• Comprehensive Medical Insurance to keep you and your family healthy.
• 15 Days of Paid Time Off to recharge and enjoy life outside of work.
• Hybrid Work Schedule : In-office Monday through Thursday, with a Flex Day Friday to work remotely.
• In-Office Gym to help you stay active, healthy, and energized throughout the day.
• Opportunities for Professional Development with access to courses and learning resources to help you grow your skills and advance your career.
• Stock Options

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