Job Description

Our client, a major publishing company specializing in scientific, technical, and medical content, is actively looking for a UX Researcher to join their team in Philadelphia . This is a hybrid position, on site two days a week in downtown Philly.

*** This begins as a 6 month contract with an opportunity to extend or convert at any time ***

Responsibilities:

What you will do: ·

• Creatively solve problems and define research strategy:
• Develop research strategy in partnership with design and product leadership.
• Proactively plan and organize recruitment in partnership with our ResearchOps team.
• Apply the right research method to the appropriate goals, and project scope.
• Coach designers in research as needed.

Lead & conduct research:

• Guide evidence-based research strategy, representing UX Research on cross-functional working groups; collaborate closely with UX Design towards “symphony” moments.
• Lead user-centered research, inspiring the team to consistently deliver product improvements and innovations based on impactful research.
• Set engaged pace for iterating research every sprint cycle.
• Proactively use data to speak to assumptions and risks.

Focus on the customer:

• Gather, evaluate, and develop a solid understanding of customer use cases and needs, focused on search enhancement at the point of care.
• Understand competitors, market segment needs in greater detail with the help of partner teams.
• Collaborate with product and design to inform product strategy grounded in user needs.

Qualifications:

• Bachelors degree and 5+ years of relevant UX Research experience either at an agency or in-house.
• You know a variety of research methods and can differentiate when to use which method..
• You can lead large scale complex research, in linguistically diverse contexts.
• You have a proven track record of working collaboratively with multi-disciplinary teams.
• Experience working with executive-level stakeholders and influencing business strategy.
• Possess a portfolio of polished case studies illustrating their concrete impact across.

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