Job Description

Reports to – Manager, Volunteer & Community Engagement

Organization Overview

Baby2Baby is a national non-profit organization that provides children living in poverty with diapers, formula, clothing, and the basic necessities that every child deserves, serving more than one million children across all 50 states every year. Over the past 13 years, Baby2Baby has distributed over 450 million items– more than any organization of its kind – to children in homeless shelters, domestic violence programs, foster care, hospitals, and underserved schools as well as children who have lost everything in the wake of disaster. Baby2Baby was recognized as the #1 non-profit on Fast Company’s World’s Most Innovative Companies List and named by TIME Magazine as one of 2023’s most influential companies.

Position Overview

Reporting to the Manager, Volunteer and Community Engagement, the Volunteer and Community Engagement Assistant will support all day-to-day activities of Baby2Baby’s volunteer program and community outreach initiatives. This is a full-time position responsible for helping to facilitate all volunteer sessions, tracking and analyzing data, and helping with all community engagement efforts. Given the nature of the work, candidates must excel at working both independently and in collaboration with others. The ideal candidate will be a people person who thrives in social environments while also being comfortable working autonomously.

The Volunteer and Community Engagement Assistant will work Monday – Friday. This position is at Baby2Baby’s office and warehouse 5830 W. Jefferson Blvd. Los Angeles, CA 90016 and monthly at our Van Nuys warehouse.

Duties and Responsibilities

• Facilitates daily volunteer sessions including set up and breakdown.
• Teaches volunteers about Baby2Baby and mission related projects.
• Maintains online volunteer recruiting platforms.
• Tracks and analyzes volunteer data.
• Maintains inventory for Baby2Baby’s special programming.
• Assists with all community engagement effort, including, but not limited to holiday programs, back to school efforts and responsive programming.
• Handles email correspondence for both the general volunteer account and individual account
• Assists with volunteer recognition and appreciation efforts.
• Researches and attends mission-related community fairs/events.
• Assists with miscellaneous office duties including answering phone and donor relations.
• Other duties as assigned.

Required Qualifications

• Highly personable, energized by interpersonal connections and finds fulfillment in engaging with other.
• Physical demands include lifting up to 50lbs.
• Bachelor’s degree.
• Commitment to Baby2Baby’s mission.
• Passion for volunteerism.
• Excellent oral communication with the ability to speak professionally, publicly and with confidence to donors and volunteers.
• Strong organizational, time-management and multi-tasking skills with the ability to work under pressure.
• Demonstrated ability to work independently and as part of a team.
• Desire and ability to work with diverse populations.
• Out of the boxer thinker and problem-solver.
• Ability to think creatively with an artistic eye.
• Highly proficient with Microsoft Office software, including Word, PowerPoint and Excel.
• Spanish speaking highly preferred.

Other

Baby2Baby is an Equal Opportunity Employer and is committed to fostering diversity within its staff. We have made diverse thinking a priority in order to keep our organization in touch with the needs of families in our program and to help hold us accountable to those we serve. Our organization strives for diversity, from the children we serve to our board and staff, not only in race, age, ethnicity, sexual orientation, disability, and religion but also in cultural background and life experiences.

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