Website Support Specialist Job at Total Shape, United States

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  • Total Shape
  • United States

Job Description

Your Compass in the Health & Fitness Journey

Total Shape is a community dedicated to making the pursuit of a healthier lifestyle both achievable and straightforward. At Total Shape, we pride ourselves on delivering  comprehensive information tailored to your health and fitness journey. Our mission is to help you make  informed decisions that expedite your path to your health and fitness goals.

Since 2003, our dedicated team has worked hard to create an  exhaustive library of thorough and reliable information. Our team of 60+ team of writers, special contributors, fact checkers and medical reviewers are  health and fitness experts , including registered dietitians, nutritionists, board accredited medical doctors, certified personal trainers, qualified coaches, and professional athletes who  write, fact check, review and constantly update our collection of 2,000+ articles.

The Role

Company: Total Shape

Location: Work From Home

Employment Type: Full-Time (Remote)

Salary: $1,200 - $1,500 USD/month (based on experience)

What You’ll Do:

  • Provide daily website maintenance and ensure uptime across platforms
  • Troubleshoot and resolve technical issues (WordPress, plugins, page errors, loading speed, etc.)
  • Collaborate with content and SEO teams to implement updates and technical improvements
  • Monitor website performance and user experience
  • Coordinate with developers for larger fixes or upgrades
  • Maintain documentation of processes and issue resolutions

What We Offer:

  • Competitive monthly salary: $1,200 - $1,500 USD
  • 100% remote work and flexible schedule
  • Opportunity to work with a supportive, global team
  • Room for growth in a fast-paced digital environment
  • Access to online courses and skill development tools

*** Due to the large volume of applications we receive, we will only reply to those we deem qualified for the positions applied for.

We will not reply to messages sent to our social media accounts about job applications -- all communications from us will only be sent via email.

If you don't receive a message, please feel free to reapply after 6 months to another opening suitable for you in our company. ***

Ideal Profile

What We’re Looking For:

  • Proven experience in website or technical support (WordPress experience preferred)
  • Basic understanding of HTML/CSS/JavaScript is a plus
  • Strong problem-solving and communication skills
  • Familiarity with SEO tools and website analytics is a bonus
  • Ability to work independently and respond promptly to issues
  • Excellent time management and attention to detail

What's on Offer?

  • Work alongside & learn from best in class talent
  • Flexible working options
  • Opportunity to make a positive impact

Job Tags

Full time, Remote work, Work from home, Flexible hours,

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