Cisco Phone Engineer Job at Insight Global, Atlanta, GA

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  • Insight Global
  • Atlanta, GA

Job Description

Position: Cisco Telecom Engineer

Location: Onsite in Atlanta, GA (30342)

Duration: 6-Month Contract-to-Hire

Pay: $40-$50/hour. Exact compensation may vary based on several factors, including skills, experience, and education.

Day to Day: The Telecom Engineer will provide Cisco phone support, engage and set up E911, Cisco phone expansion, calls routed appropriately, VM set up configuration, attendance, ATV, and ACD work. Supports Cisco phone system On Premise, maintain, in person server maintenance if needed, deploying new phones, replacing old phones. Remote support of Cisco Jabber, adding a new agent to ACD group, programing automatic script software houses to add phones. SIP Trunking.

Required Qualifications:

  • Cisco Call Manager
  • Cisco equipment like the CUCM, UCCX, Unity VM, CER etc.
  • Cisco Voice
  • 3 years of experience as a Telecom Technician
  • TDS Analytics
  • Cisco cubes and gateways, Cisco Emergency responder – 911, Cisco Jabber, Call accounting

Plusses:

  • CCNA Voice
  • ACUCW2

Compensation:

$40/hour to $50/hour. Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Job Tags

Contract work, Remote work,

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