Technical Writer Job at LS ELECTRIC America, Inc., Austin, TX

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  • LS ELECTRIC America, Inc.
  • Austin, TX

Job Description

Job Description:

Technical Documentation & Training Materials

JobTitle: Technical Writer

Location: Remote

Key Responsibilities:

The responsibilities of the Technical Writer include, but are not limited to:

  • Create, maintain, and update comprehensive technical documents, including manuals, specifications, and user guides for products and solutions.
  • Develop and design technical training materials, including PowerPoint presentations, instructional videos, and online modules to support both internal teams and customers.
  • Prepare clear, engaging, and informative presentation materials for customer Lunch & Learn sessions, focusing on technical topics and product features.
  • Collaborate with market strategy, and CS &PM teams to gather technical information and ensure accuracy in documentation and presentations.
  • Establish and maintain content standards for consistency, clarity, and quality across all technical documents and training materials.
  • Act as a point of contact for customers regarding technical queries related to product documentation, providing clear explanations and support.
  • Review and edit technical documents and materials to ensure they are free from errors, concise, and aligned with company style guides.
  • Gather feedback from users (internal and external) and make continuous improvements to documentation and training content based on customer needs and feedback.
  • Organize and manage the storage, versioning, and distribution of technical documentation and training materials in an accessible and efficient manner.

Requirements:

  • Bachelor’s degree in Technical Communication, English, Engineering, or a related field.
  • 4-6 years of experience in technical writing, creating technical documents, manuals, and training materials.
  • Understanding of technical products, engineering concepts, and industry-specific terminology. Experience with electrical engineering or power distribution is a plus.

Skills:

  • Proficient in creating clear, concise, and user-friendly technical documents for diverse audiences (internal teams, customers, and external partners).
  • Strong skills in preparing and delivering engaging presentations, with experience using tools like PowerPoint or similar platforms.
  • Excellent written and verbal communication skills, with the ability to explain complex technical topics in an understandable and accessible way.
  • Proficiency with documentation tools such as Microsoft Word, Adobe FrameMaker, and technical drawing tools (AutoCAD).
  • Strong attention to detail and ability to work under deadlines, ensuring high-quality, accurate content.
  • Ability to work effectively with cross-functional teams (market strategy, and CS &PM) to gather information and ensure document accuracy.

Job Tags

Remote job,

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