VIP Concierge Agent Job at Peppermill & Western Village, Reno, NV

WUFJbkkxR0hvelprYjA1djAzbzc2cnVZREE9PQ==
  • Peppermill & Western Village
  • Reno, NV

Job Description

The VIP Concierge Agent is responsible for providing personalized services such as booking accommodations, dinning, and entertainment for our VIP guests.

Duties:

  • Build strong relationships and memorable experiences for guests to ensure a high level of guest satisfaction.
  • Check-in and check-out VIP guests.
  • Answer phones in a timely, courteous and professional matter.
  • Assist all hotel guests by providing information, directions, tours, entertainment etc.
  • Prepare and serve complimentary drinks for VIP guests.
  • Reserve rooms for VIP guests and accommodate any special room requests.
  • Input same day reservations for VIP guests, verifying marketing codes.
  • Book restaurant reservations for all on property outlets and cabanas for guests.
  • Assist in play evaluations for VIP guests.
  • Arrange limousine transportation for guests.
  • Provide support for Special Event functions.
  • Promptly review and respond to all VIP Service email requests from guests or hosts.
  • Maintain appearance and cleanliness of VIP Service and Concierge areas.

Qualifications:

  • Must be at least 21 years old.
  • High school diploma, G.E.D or college degree preferred.
  • Must be able to maintain a valid license with the Gaming Control Board and a valid Alcohol Awareness Card
  • Experience in a Hotel/Casino environment preferred.
  • Experience with the AS/400 and CMS Tracking System preferred.
  • Knowledge of nearby destinations and directions to them.

Job Tags

Similar Jobs

Connexa Search Group

Paralegal Job at Connexa Search Group

 ...Paralegal Opportunities Across Multiple Markets Site: Email: ****@*****.*** Page: The Connexa Search Group is...  ...Opportunities Available: Hybrid work arrangements (flexible in-office/remote schedule) Traditional 5-day on-site positions Occasional... 

Maxion Corp

Data Entry Clerk - Work From Home - Remote Job at Maxion Corp

Join Our Team as a Work-From-Home Data Entry Research Panelist! Are you ready to earn money from the comfort of your own home? This exciting opportunity is perfect for anyone with a variety of skills and backgrounds whether youve been an administrative...

SOSHACE

Internship - Software Engineer Job at SOSHACE

 ...Are you an aspiring Software Engineering professional looking to gain practical experience in the field of Engineering, so you can expand your skillset? The Software Engineering Internship is an incredible opportunity to put your skills to the test and apply your theoretical... 

Bristol Myers Squibb

2026 Summer Intern PhD Student - Engineering/Computational Scientist for Drug Product Development Job at Bristol Myers Squibb

 ...with Us**Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production... 

City National Bank

Trust Officer Job at City National Bank

Overview: TRUST OFFICER WHAT IS THE OPPORTUNITY? Administer estate and personal trust accounts including testamentary and intervivos trusts, Charitable Trusts, Conservatorships, Guardianships, Life Insurance Trusts, Private Family Foundations, Special Needs Trusts...